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I am an active trader with etrade and I have been having terrible problems with their customer service-
Recently I made a trade and lost money which reduced me under the 25,000 min to have day trade status-

Si no big deal I was given 5 busness days to meet the requirments and transfer money but when I called the etrade dept they told me that even if I transfer the money over within the 5 buisiness days I will be restricted to a cash only account reguardless which means I will have no day trade status even though I would deposit an additional $30,000.

I do not understand this- has anyone else had problems with Etrade and customer service?

Etrade is very nasty and argue on the phone all the time with me, which is terrible considering in 3 weeks I sent over $6,000
in commission trades alone-

Day trading


Yes I have. When I first started trading I had an E*Trade account. One month I went to take out some money and I requested a check. I checked to MAKE SURE that they had the right address and they did, so I waited….and waited…and waited. Three weeks later I was told that it was not their fault, even though I never received the check. "We mailed it out," was the only response. I never had any mail not get there from other sources-they dropped the ball somewhere. I ended up having to pay them to cancel the check AND pay for the wire through to my bank-they refused to take ownership of the problem. I told them to forget it and just close the account.

Did you trade during that time? Day trade restrictions are sticky, but usually the rep can remove them on a one-time basis. If its the first time there should be no problem at all. Did you speak to a manager? Thats a day trade call-similar to a margin call but generally much lesser priority. Once you bring the account back up, at most brokers, everything should be roses.

If you are generating that kind of commission any of the other discount houses would be glad to have you. There is no sense in going with such a no frills broker if you are treated like that.

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